MySASSA

Terms of Use

Last updated: 24 March 2026

These are the terms that apply when you use MySASSA. We have written them in plain language because we believe terms of use should be understandable, not a wall of legalese.

What This Site Is

MySASSA is a free information resource about SASSA grants. We publish guides, payment date schedules, and how-to articles to help South Africans understand and navigate the SASSA system.

Our content is based on publicly available information from official government sources. You can read more about how we research and verify information on our editorial policy page.

What This Site Is Not

We are not SASSA

MySASSA is an independent website. We are not affiliated with, endorsed by, or connected to the South African Social Security Agency (SASSA), the Department of Social Development, or the South African government in any way.

This means we cannot:

  • Process grant applications on your behalf
  • Check your grant status or access your personal records
  • Approve, decline, or modify grant payments
  • Intervene in disputes between you and SASSA
  • Access any SASSA systems or databases

For all official SASSA services, use the official portal at srd.sassa.gov.za or call the SASSA toll-free number at 0800 60 10 11.

Information Only - Not Advice

Everything on this site is provided for informational purposes only. Our content does not constitute legal advice, financial advice, or professional advice of any kind.

If you need specific guidance about your personal situation - for example, whether you qualify for a particular grant or how to handle a declined application - please contact SASSA directly. They have the full picture of your application and can provide authoritative answers.

Accuracy of Information

We work hard to keep our information accurate and current, but we are honest about our limitations:

  • SASSA policies, grant amounts, and payment dates can change at any time, sometimes without advance notice
  • There may be a delay between an official change and our content being updated
  • Despite our verification process, errors can occasionally slip through
  • We cannot guarantee that our information is 100% accurate or complete at all times

For this reason, we always encourage you to verify important information with SASSA directly, especially before making decisions that affect your grant.

External Links

Our site contains links to external websites, primarily official SASSA and government portals. When you click on an external link, you leave MySASSA and are subject to the terms, privacy policies, and practices of that external website. We do not control those sites and are not responsible for their content or practices.

Your Use of This Site

You are welcome to use MySASSA for its intended purpose: finding information about SASSA grants. We ask that you:

  • Do not scrape or automatically extract large amounts of content from our site
  • Do not use our content to create competing websites without adding substantial original value
  • Do not misrepresent our content as official SASSA communication

Limitation of Liability

We provide this site and its content free of charge, in good faith. We will not be held liable for any loss, damage, or inconvenience arising from your use of information found on this website. Any reliance you place on our content is at your own risk. For a more detailed disclaimer, see our disclaimer page.

Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. By continuing to use the site after changes are posted, you accept the updated terms.

Governing Law

These terms are governed by the laws of the Republic of South Africa.

Contact

If you have questions about these terms, please visit our contact page.